The Remote Show

Hiten Shah, Co-Founder of Crazy Egg, Kissmetrics, Product Habits and FYI

Episode Summary

This week we’re excited to share our conversation with Hiten Shah, the co-founder of many online businesses including Kissmetrics, Crazy Egg, Product Habits and most recently FYI. In this wide ranging conversation with dive into Hiten’s entrepreneurial journey, his views on giving advice, VC funding, culture in remote companies and much much more.

Episode Notes

What struck me most when talking with Hiten was the clarity of his thinking and his honesty/transparency. The beginning of the conversation went in a unique direction, and I’m glad it did as it allowed us to discuss some of the more nuanced and complex dynamics that arise when building businesses from nothing. Hiten has been in this industry and creating products for many years; he spoke to the evolution of his thinking in many areas, including giving advice, pressure and removing mental/emotional road blocks instead of breaking them.

We of course talked about remote work in depth. Having built many different distributed teams, both self-funded and vc backed, Hiten has some interesting and valuable insights when it comes to remote teams. This was one of our most interesting and in depth conversation with a leader in the remote work space. I hope you enjoy it as much as we did!

Hiten’s current company, FYI, is working to solve one of the major issues of remote work by making it easier to access and organize documents. You can check what he and his co-founder Marie Prokopets have built at usefyi.com.

Also, be sure to check out their Remote Work Report, one of the most comprehensive handbooks to all things remote work, and one that we were lucky enough to contribute to!

And of course, follow Hiten on Twitter: @hnshah

The book that Hiten would force everyone to read: The Courage to be Disliked by Alfred Adler